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Our Privacy Policy

Our Commitment to Our Donors

We will not sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations.

This policy applies to all information received by Atlanta Humane Society, both online and offline, on any Platform (“Platform”, includes the Atlanta Humane Society website and mobile applications), as well as any electronic, written, or oral communications. To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.

What Information We Collect and How We Use That Information:

Our registration forms and donation forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. This information can be updated by logging in. Requests for online accounts to be deleted can be done from our Contact Us form. We do not request or store sensitive information from our donors, such as credit card or social security numbers. The Atlanta Humane Society does not sell or trade personal information (including email addresses, physical addresses, phone numbers) we collect from our donors either online or offline on forms.

Internet Protocol Address:

We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of “Cookies:”

Our site may use cookies to enhance your experience while using our site. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many websites. Use of cookies makes web surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website, and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you view them.

Third-party vendors, including Google, show Atlanta Humane Society ads on sites on the internet. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to

Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

Do I have control over how my information is used?

You may opt out of receiving communications from us by sending an email to us at with your complete name, address, and email address. Or you can log in to access your user profile to make any updates to your personal interests. You can also opt out of emails at any time by clicking the “unsubscribe” link at the bottom of all Atlanta Humane Society emails.

Opt In/Opt Out

If you no longer wish to receive our email and promotional communications, you may opt out of receiving them by following the instructions included in each email or communication, or by emailing us at We offer an opportunity to opt out of certain communications on our interests page, or you may contact us at 404.875.5331,, or by standard mail at:

Atlanta Humane Society
Associate Vice President, Marketing & Communications
981 Howell Mill Road
Atlanta, GA 30318

You may also opt out of any donor correspondence or direct mail by contacting with “Opt Out” in the subject line. Because direct mail campaigns are planned and executed a few months in advance of a mailing, you may still receive one or two pieces of direct mail. However, your name is removed from our file on the day you request removal.


All information provided to the Atlanta Humane Society is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is only accessible by certain qualified employees of Atlanta Humane Society. Unfortunately, however, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. The Atlanta Humane Society will automatically send the friend a one-time email inviting them to visit the site. The Atlanta Humane Society stores this information for the sole purpose of sending this one-time email.

Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which the Atlanta Humane Society has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact:

Atlanta Humane Society
Vice President of Development and Communications
981 Howell Mill Road
Atlanta, GA 30318

You can also send an e-mail to

Why is an email address required to make an online donation?

An email address is required to make an online donation in order to provide a receipt with tax information for the donor. If you would not like to receive AHS news and solicitations via email in the future, there is a checkbox that you can un-check at the time of your donation and unsubscribe.

PCI DSS Compliant

We are pleased to announce that online donations and other financial transactions completed through Blackbaud-powered pages on our website are PCI DSS compliant. PCI DSS is the payment card industry security requirement for entities that store, process, or transmit cardholder data, and has been endorsed by all the major card brands – Visa Inc., MasterCard Worldwide, Discover Network, American Express, and JCB. PCI DSS compliance gives consumers the confidence they need to know that organizations accepting electronic payments or donations are doing so in a verified, secure, and consistent fashion. Blackbaud, our software provider for online marketing, fundraising and advocacy, received Level 1 PCI compliance – the highest level validation. This means that the processes, procedures, network configuration, and overall environment used to process your financial support of our organization have met the stringent guidelines of a third-party audit and are in compliance with the high standards set by the industry. This comprehensive standard is intended to help organizations such as ours proactively protect your account data — a responsibility we take very seriously.


The Atlanta Humane Society reserves the right to modify the Privacy Policy at any time by posting such change here. Your continued use of these websites after such a change is made constitutes acceptance of and agreement to be bound by the Terms and Use as modified.

Copyright Notice

© 2021. The Atlanta Humane Society.  All Rights Reserved.

Last Revised: May 25, 2018

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