Animal Admission

Are you looking to surrender your animal?

An appointment is required to surrender an animal. This enables us to provide you better service when you arrive and your animal appropriate care. Please see below for more information on how to schedule an appointment, what to expect and what to bring to your appointment.

Please reach out to the admissions department which you wish to bring the animal to.

You can contact our Howell Mill Admissions Department in Atlanta at
or our Mansell Admissions Department in Alpharetta at

Including information such as your pet’s age, weight, behavior and photo in the email will help facilitate the process.

After you contact our Admissions Department via email, we will reach out to ask you a couple simple questions about the animal including why you’re looking to surrender the animal (behavioral, medical, change in lifestyle) to see if we can provide you a resource such as behavioral advice. 

If we can accept your animal, we will then schedule you an appointment to bring in your animal. We will do our best to admit your animal into our care, but we cannot make any guarantee of being able to accept any animal. Additionally, the timing of your appointment will vary depending on the type of animal you are looking to surrender and other upcoming intakes we might have already scheduled. If we cannot admit your animal or admit your animal in a timeframe that works for you, we can provide you with contacts of other groups who might be able to assist you.

Our appointments are scheduled Monday through Sunday between the hours of 9 a.m. and 3 p.m.

Our Admissions Department will also ask that you print and fill out an Animal Surrender Form prior to your appointment:

Dog Surrender Form

Cat Surrender Form

Surrendering your pet can be stressful, and by completing this animal surrender form before your appointment, you will be able to provide us with the best information about your pet enabling us to match your pet with the right home.

On your appointment day, we ask that you bring your your valid Driver’s License or State ID, veterinary paperwork, and any medications the animal is on. You are also welcome to bring a familiar toy or something with a familiar scent on it to help the animal adjust once in our facility.

Your appointment will last approximately 30 minutes. During this time we will go over the animal surrender form with you which includes information about your pet and his/her behavior. We will also have you fill out paperwork to release the animal into our care.  There will be a $40 surrender fee due at your appointment to help offset the cost of feeding, housing, and veterinary services that we will provide for your surrendered pet.

After this is completed, we will take your animal into our admissions department and set them up with cozy blankets, toys, food and water. However, once the animal is admitted into our care, we will not be able to update you on their status.

Animals adopted from the Atlanta Humane Society will be admitted under any circumstances, provided the intake fee is paid. Appointments are highly encouraged to return an animal in order to provide you a better experience. If you arrive without an appointment, we cannot guarantee that we will be able to immediately assist you. 

To schedule your appointment, you will need to reach out to the Admissions Department which you wish to bring the animal to. You can contact our Howell Mill Admissions Department in Atlanta at or our Mansell Admissions Department in Alpharetta at

Admission of any animal into the Atlanta Humane Society is based on the animal’s health, behavior, and adoptability. Animals are admitted when space is available and an intake fee is paid. Animal admission is at the sole discretion of Atlanta Humane Society management.

Have you found a stray animal?

In compliance with Georgia State Department of Agriculture ordinance, Atlanta Humane Society is not able to accept stray or abandoned animals. All stray or abandoned animals must be taken to the animal control facility in the county in which the animal was found to give the possible owner an opportunity to reclaim his or her lost pet. You can find more information on your county’s website below.