An appointment is required to surrender an animal. This enables us to provide you better service when you arrive and your animal appropriate care. Please see below for more information on how to schedule an appointment, what to expect and what to bring to your appointment.
Who do I contact?
Please reach out to the admissions department which you wish to bring the animal to.
Howell Mill Admissions Department in Atlanta: firstname.lastname@example.org
Mansell Admissions Department in Alpharetta: email@example.com
Including information such as your pet’s age, weight, behavior and photo in the email will help facilitate the process.
What can I expect?
After you contact our Admissions Department via email, we will reach out to ask you a couple simple questions about the animal including why you’re looking to surrender the animal (behavioral, medical, change in lifestyle) to see if we can provide you a resource such as behavioral advice.
If we can accept your animal, we will then schedule you an appointment to bring in your animal. We will do our best to admit your animal into our care, but we cannot make any guarantee of being able to accept any animal. Additionally, the timing of your appointment will vary depending on the type of animal you are looking to surrender and other upcoming intakes we might have already scheduled. If we cannot admit your animal or admit your animal in a time frame that works for you, we can provide you with contacts of other groups who might be able to assist you.
Our appointments are scheduled Monday through Sunday between the hours of 9 a.m. and 3 p.m.
Our Admissions Department will also ask that you print and fill out an Animal Surrender Form prior to your appointment:
Surrendering your pet can be stressful, and by completing this animal surrender form before your appointment, you will be able to provide us with the best information about your pet enabling us to match your pet with the right home.
What will my appointment be like?
On your appointment day, we ask that you bring:
- Your valid Driver’s License or State ID.
Any veterinary paperwork and any medications the animal is on.
- You are also welcome to bring a familiar toy or something with a familiar scent on it to help the animal adjust once in our facility.
Your appointment will last approximately 30 minutes. During this time we will go over the animal surrender form with you which includes information about your pet and his/her behavior. We will also have you fill out paperwork to release the animal into our care.
There will be a $40 surrender fee due at your appointment to help offset the cost of feeding, housing, and veterinary services that we will provide for your surrendered pet.
After this is completed, we will take your animal into our admissions department and set them up with cozy blankets, toys, food and water. However, once the animal is admitted into our care, we will not be able to update you on their status.
Are you looking to surrender an animal you adopted from AHS?
Animals adopted from the Atlanta Humane Society will be admitted under any circumstances, provided the intake fee is paid. Appointments are highly encouraged to return an animal in order to provide you a better experience. If you arrive without an appointment, we cannot guarantee that we will be able to immediately assist you.
To schedule your appointment, you will need to reach out to the Admissions Department which you wish to bring the animal to. You can contact our Howell Mill Admissions Department in Atlanta at firstname.lastname@example.org or our Mansell Admissions Department in Alpharetta at email@example.com.